Quality & Service
Quality and Service for
Three Generations
Three generations of family ownership have shaped how we operate, with consistent standards, long-term supplier and customer relationships, and a commitment to quality and service.
Talk to Our TeamService Experience
A Real Person Answers the Phone
When you call us during business hours, a live person picks up. Every time. No phone trees, no voicemail mazes, just knowledgeable staff ready to help.
Our team works directly with customers to help identify the right material, packaging, and delivery solution for each application. From initial inquiry through delivery, we prioritize clear communication and dependable service.
Technical Product Guidance
Custom Quote Support
Flexible Packaging Options
Shipment Coordination
Reliable Lead-Time Communication
Supplier Standards
Supplier Standards & Material Integrity
We maintain longstanding relationships with our perlite and vermiculite ore suppliers, and we hold them to rigorous standards.
Our vermiculite ore suppliers are required to follow the best-practices protocol established by the Vermiculite Association, which mandates quarterly testing through one of two independent, specialized laboratories.
We only work with suppliers who meet this standard. No exceptions.
Certificates of Analysis are available upon request.
- Longstanding supplier relationships
- Quarterly independent testing
- Industry best-practice compliance
- COAs available upon request
Industry Membership
Longstanding Industry Membership
Decades of membership in these leading industry organizations keep us connected to the latest standards, research, and best practices, and reflect our long-term commitment to doing this work the right way.
Perlite Institute
Active member for over 50 years, contributing to and benefiting from the global standard for perlite manufacturing.
The Vermiculite Association
More than three decades of participation in industry research, safety standards, and best-practice protocols.
Certifications & Memberships
Culture
Quality & Safety from the Inside Out
At Whittemore Co., quality and safety aren't managed from the top down, they're built into our culture at every level. Our in-house committees are made up of employees from across the company, ensuring that the people closest to the work have a voice in how we do it.
Quality Control Committee
An employee-led committee responsible for material consistency, gradation accuracy, and continuous process improvement across every production run.
Safety Committee
Cross-functional employee representation drives our safety standards, because the people doing the work know it best.
We offer a variety of bagging options and bulk loading capabilities to meet the needs of customers large and small.
Community
Proud to Call Lawrence, MA Home
Most of our workforce lives and works right here in Lawrence, MA. We're deeply invested in this community, not just as an employer, but as a neighbor.
Employment Partnerships
We partner with Lazarus House and the Essex County Work Release Program, providing meaningful employment opportunities for people working to rebuild their lives and reenter the workforce.
Local Programs & Youth
We donate to community programs focused on expanding employment and supporting local youth, including the Lawrence High School girls' basketball team.
Growing Together
We believe a strong business and a strong community grow together.
Recognized for Excellence
2011 Business of the Year, Enterprise Bank
An honor recognizing outstanding companies in the Merrimack Valley for exceptional business performance, integrity, and commitment to the community. It's a recognition we carry forward in everything we do.
Get In Touch
Request a Quote or Sample
Let us match the right material to your application and send you a custom quote.